Have a question? There’s a good chance the answer is right here. Select a topic below to see related Frequently Asked Questions. If you do not find the answers you’re looking for, use our Contact Us form to e-mail your information request or call us during business hours – we would be delighted to help.
Condominium Services – These consist of condominium administration, the management of common areas, garage administration and complementary services for private owners and occupants.
Property Management – We manage your property whether you choose to leave it unoccupied, or rent it out for short or long lets. We even manage commercial property such as offices and shopping complexes.
Insurance – As licensed Intermediaries, we will provide you with adequate insurance cover for your property, whether this is your home, commercial property, boat or vehicle.
Relocation Services – Our wide range of relocation services help take the burden out of your hands and ensure a smooth transition to Gozo.
Other Management services offered include Facility Management Services, Project Management and Real Estate Brokerage Services.
If you own a property in Gozo but do not live here you would have a complete peace of mind if you entrust your property with us. We will ensure your property is well looked after, attend to its maintenance needs as regards gardening and the pool, service all equipment and prepare it for your visits. Furthermore, we take care of all your bills and generally be your representative on the island.
If you own a property you would like to let out either on short or long lets, then we can act as a representative on the island, will coordinate the cleaning, laundry and other services, meet and greet your guests and provide maintenance services if and when required.
Likewise, we will care for your car or your boat while you are away. We are also able to provide management services to offices and other commercial spaces.
Your rental must meet Fortular’s 4 Core Property Standards, which are that every guest should arrive to a property that is Safe, Clean, Guest Ready and As Advertised.
You must have your property registered at the Land Registry and (if applicable) MTA licensed to operate your property as a short-term rental.
Your Fortular calendar must be kept up to date at all times to avoid the potential for double bookings.
We are currently unable to accommodate timeshares or properties located outside of Gozo.
SAFEProviding guests with a safe and secure home should be your top priority. Make sure your smoke detectors, fire extinguishers and emergency lights are working correctly, and that all doors and windows have functional locks.
CLEANThe number one cause of guest complaints is typically cleanliness. The best way to keep your vacation rental spotless is by having us perform regular post-stay cleans, pre-stay walkthroughs and semi-annual deep cleans.
GUEST READYSince first impressions are important, before handing us the keys, do a walkthrough to confirm that your guests can access the property easily, that all lights, appliances and electronics are working properly, and that each room is staged invitingly.
AS ADVERTISEDGuests expect to arrive at a vacation rental that looks like the online advertisement. Avoid surprises for your guests by making sure your listing photos and property description always match the current decor and amenities that your property offers.
We’ve developed these 4 Core Property Standards to help you make sure your property performs at its best with each guest stay. None of these standards are difficult to achieve in themselves, but consistency is key, and your on-the-ground partners are your best resource for ensuring each and every one of your guests enjoys a property that is safe, clean, guest-ready, and as advertised.